Scheduler Phone Number: 606-729-4000

Welcome to Daniel Boone Community Action Agency’s

LIHEAP Appointment Scheduler

Upcoming Appointments

View/Cancel upcoming appointments here.

Schedule an Appointment

Schedule your appointment here.

Notice of Appeal Rights

View notice of appeal rights here.

Upload Documents

Upload documents for your upcoming appointment here.


The LIHEAP Summer Subsidy Cooling Component (Electricity Only) will begin July 16, 2024 and will operate through September 13, 2024, or until funds are depleted, WHICHEVER comes first. You may make an appointment using this scheduler beginning Monday, July 8, 2024. 

***ALL applications are now required to be done IN PERSON and you MUST have an appointment to be seen. If you arrive late for your appointment, you will have to reschedule. ***

Please follow us on Facebook and continue to check our Facebook page, as there is where we will announce any program start and end dates.

Scheduler Notes

When making an appointment, please make sure you enter your account number and complete all steps in order to obtain your confirmation number. After scheduling an appointment, be sure to either upload your documents PRIOR to your appointment OR bring your documents with you to your appointment. Required documentation is listed in more detail below.

Appointments can be changed or canceled at any time via this website. You may also make, change, or cancel an appointment at any time (24/7) using our automated phone system by dialing (606) 729-4000 and following the instructions.

Applicants must be Clay, Jackson, Laurel or Rockcastle County residents with a household income at or below 150% of the federal poverty guidelines. 

Eligibility for all programs is subject to program calendars, fund availability, appointment availability, verifiable household income, and family size.


List of Documents to Provide

Failure to provide all required documentation will delay your assistance. For the LIHEAP Summer Subsidy Component, the following documents are required:

  • Most recent electric bill
  • Social Security card(s) or official documentation with social security numbers (or Permanent Resident/Green Card) for everyone living in the household
  • Proof of household income from the previous month or proof of zero income including these examples:
    • Check stubs (MUST have all check stubs showing pay dates and gross income for the calendar month prior to your appointment date and verification that you did not receive the maximum number of checks issued by your employer)
    • Current SSI/Social Security Award letter
    • Unemployment Check Stubs
    • For Zero Income: Current Food Stamp Award Letter
  • Examples of items which cannot be accepted are previous LIHEAP applications, bank statements, copies of benefit checks, and 1099 tax forms. We cannot accept Medical Coverage Letters as proof of other income.

Please note, after reviewing your documents we may request additional information to complete your application.


Income Guidelines

2024 LIHEAP Income Eligibility Guidelines
Household SizeMonthly Income
For each additional household member above 8, add $673 to the monthly income limit.


Daniel Boone Community Action Agency seeks to reduce poverty and help low-income citizens of Clay, Jackson, Laurel and Rockcastle Counties to meet critical needs and become self-sufficient.


Locations of Daniel Boone Community Action Agency's assistance sites

  • Clay County: 1535 Shamrock Road, Manchester, KY 40962 | Google Map
  • Jackson County: 5748 KY Hwy 290, McKee, KY 40447 | Google Map
  • Laurel County: 188 Dogpatch Trading Center, London, KY 40741 | Google Map
  • Rockcastle County: 105 East Main Street, Box 7, Mt. Vernon, KY 40456 | Google Map

Additional Notes

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a text reminder the day before your appointment.